All orders received before 1pm on a working day will be dispatched the same day. Orders received after 1pm will be dispatched during the next working day.
Orders to mainland UK will be delivered in 2 to 3 working days after dispatch. Please allow 5 days for delivery of your orders to non mainland UK.
If you have any questions about your order or delivery, please email firstname.lastname@example.org
We are sorry but we do not currently ship to countries outside the UK.
We hope you and your dog will be really happy with your purchase but if you have any problems please email us at email@example.com so that we can help you and if necessary arrange a return.
If we have made a mistake with your order or it is damaged we will cover the cost of return/replacement. If you change your mind you are welcome to return the products to us unopened and undamaged at your cost.
Please email us at firstname.lastname@example.org before returning anything to us.